Privacy Policy

Spells Studios ("we", "us") respects your privacy. This policy explains what information we collect when you browse byspells.com, place an order, or contact us — and how we use and protect it.

Information we collect

• Order information: name, shipping address, email, phone, and items purchased.
• Payment information: processed securely by our payment provider. We do not store full card details on our servers.
• Account information: if you create an account, your login email and order history.
• Browsing data: pages viewed, device, browser, and approximate location collected via cookies and analytics.
• Communications: emails or messages you send to support.

How we use it

• Process and ship your orders.
• Provide customer support and respond to enquiries.
• Send order confirmations, shipping updates, and — if you opt in — drop announcements.
• Improve the site, prevent fraud, and meet legal obligations.

Who we share it with

We share information only with service providers that help us run the store: payment processors, shipping carriers, email and analytics providers. We do not sell your personal information.

Cookies

We use cookies to keep your cart, remember preferences, and measure site performance. You can disable cookies in your browser, but parts of the site (cart, checkout) may stop working.

Data retention

We keep order records for as long as needed to fulfil orders, support customers, and comply with tax and accounting laws.

Your rights

You can request a copy of the personal information we hold about you, ask us to correct or delete it, or opt out of marketing emails at any time. Email support@byspells.com and we'll respond within a reasonable timeframe.

Contact

Questions about this policy? Email support@byspells.com.